Fraud Prevention | How to Prevent Credit Card Fraud | ACFCU-cq9电子游戏竞技平台

Protect your money and yourself against fraud.

Fraud Prevention

在cq9电子游戏竞技平台CQ9电子联邦信用社,您的安全和福祉是第一位的. We monitor for fraudulent and suspicious activity on all accounts, 但我们希望确保您了解欺诈预防,这样您就可以保护自己. That’s why we recommend you never provide any personal, 通过电话或电子邮件提供私人信息,我们会随时向您更新当前的欺诈计划.

How You Can Fight Fraud

为了保护自己,你能做的最重要的事情就是冻结你的信用报告. 这将使诈骗者更难以以你的名义开立贷款和银行账户.

You can place the freeze for FREE at these links:

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How ACFCU Fights Fraud

  • 我们绝不会为非验证目的向您索取个人信息, including your full social 安全 number or PIN.
  • ACFCU has an enhanced fraud prevention system with automated call, 文本, 以及电子邮件选项,让您接收通知和检查可疑活动和交易.
  • You can immediately 文本 the provided command word, interact with the automated phone system, or speak with a live agent.
  • 我们要求您保持您的最新联系信息,以便我们可以方便地联系到您并提醒您.
  • If at any time you’re suspicious of a communication from ACFCU, call 703-526-0200 为了验证其有效性——我们与您同在,您的健康是CQ9电子第一要务.

Ensure Your Account Is Protected

Verify your account information today.

Protect your account by making sure your contact info, especially your cell phone number, is up to date. 拥有当前的联系信息,可以让我们在潜在的欺诈情况下通知您.

遵循以下简单的步骤,在移动应用程序或网上银行更新和验证您的个人信息.

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What to Watch For

  • Unusual Account Activity
    • 我们鼓励CQ9电子所有会员定期检查他们的帐户交易活动,他们不认识, including fraudulent deposits.
    • 这些存款通常在欺诈者已经取走之后被当作假币退回, leaving you responsible for that amount.
    • If you find a suspicious transaction, immediately notify ACFCU for potential fraud to protect yourself.
  • 略读

    略读从信用卡或借记卡上获取磁性信息,并将其用于欺诈目的. To help prevent your card from being skimmed:

    • Don’t use an 自动取款机 or credit card machine that looks tampered with.
    • Protect your PIN with your hand when you enter it into an 自动取款机 or credit machine.

     

  • 网络钓鱼

    网络钓鱼诈骗包括“欺骗”电子邮件和欺诈网站,它们看起来像是由你已经认识的人或组织发送的,并要求你提供或“验证”你的个人信息, private information (passwords, credit card numbers, account numbers, 等.). To avoid phishing:

    • Be cautious when using the internet and responding to telephone solicitations.
    • 对任何标明紧急请求并要求提供个人信息的电子邮件要保持警惕.
    • Do not click on the links in an email you’re unsure is authentic.
    • 寻找 “http://” to appear in front of a web address when giving your debit or credit card info.
    • Review your statements regularly.
    • 对那些声称来自你的金融机构并要求你提供信息的电子邮件要保持怀疑.
    • Install a firewall and anti-spyware on your computer.
    • Update your browser with 安全 patches regularly.
  • 短信诈骗

    短信诈骗, a combination of “SMS”, the technical term for 文本ing, and “phishing,,通过短信提示个人向“SMiSher”提供个人信息, private information. To avoid 短信诈骗:

    • NEVER respond to 文本 messages requesting personal, private information. If suspicious activity has been detected on your account, 我们会打电话或发短信,您可以按照说明回答有关您最近刷卡活动的问题.
  • Identity Theft

    Identity theft, the fastest-growing crime in the country, occurs when someone steals someone else’s personal, private information and then pretends to be that person. Minimize your risk of identity theft:

    • 永远不要在电话/互联网上泄露个人信息,除非是你主动发起交易.
    • Do NOT carry your social 安全 card in your wallet.
    • 把你随身携带的所有卡片和信息都复印一份(正面和背面),以防钱包被盗,并把它们放在安全的地方.
    • Destroy all unused preapproved credit card offers immediately.
    • 每天及时将邮件从你的邮箱中删除,如果你打算出城一段较长的时间,请让邮局保留你的邮件直到你回来.
    • Check your FREE credit report annually to ensure all information is accurate.
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Other Common Scams

  • Cashier’s Check Scam

    这个骗局包括发放看似来自ACFCU的银行本票, but are actually fraudulent. If you receive an unexpected ACFCU cashier’s check, 存放前请立即与我们联系,以确定其是否合法.

  • Grandparent Scam

    这种长期存在的骗局针对的是年纪较大的受害者,他们假装自己是他们的孙子或孙女,要求他们给自己电汇钱以备不时之需, without providing too many details. They may say things like “please don’t tell Mom or Dad” or “My nose is broken, so I may sound strange.”

  • Jury Duty Scam

    骗子冒充司法官员或警察,用伪造的执法电话号码或姓名给人们打电话,让他们知道自己未能报到陪审团义务,因此需要缴纳罚款.

  • 医疗保险诈骗

    In 2019, 联邦政府用11位数字的身份证号取代了印有参保人社会安全号码的医保卡,以帮助老年人防止身份盗窃. 现在, 骗子试图欺骗人们给他们新的11位的身份证号,这样他们就可以接管他们的身份.

  • Sweetheart Scam

    这通常涉及一个约会网站帐户,其中有虚假的信息和照片,个人资料好得令人难以置信. Once a target has been established, 这种骗局通常会升级到小偷揭露一个金钱问题,可能包括要求资金,以便他或她可以去见你本人或帮助生病的亲戚.

  • 国税局骗局

    这些骗子声称受害者欠国税局钱,必须立即支付,否则将被逮捕, deported or have their driver’s license suspended. 有时, the caller becomes aggressive, 警告人们,如果他们不立即付款,治安官或当地执法人员将出现在他们的门口. The IRS will never call to demand immediate payment over the phone, threaten to bring in local police, ask for credit or debit card numbers over the phone, or require you to use a specific payment method for your taxes.

  • Tech Support Scam

    This scam can occur through a phishing email, 一个电话, 在你的设备上弹出广告或屏幕被锁住,并提供一个电话号码来修复它. Legitimate customer, 安全, or tech support companies will not initiate unsolicited contact with individuals.

  • Friend/Relative In Hospital Scam

    这种骗局会有人自称是你的朋友或亲戚联系你, 他们告诉你他们在国外的医院里,不付手术费是走不了的. 他们鼓励你向一个外国银行账户电汇,而这个账户实际上是由骗子拥有的.

保护自己免受欺诈:如果您有任何问题或担忧,请通过手机或网上银行的安全消息直接联系ACFCU, 一个电子邮件 acfcu@delightindetails.com (email is not secure, so don’t include any private info) or by calling: 703.526.0200 x4.

The Fine Print

虽然我们监控欺诈或可疑活动,并可能主动联系您有关该活动, 我们永远不会打电话询问机密信息,如您的整个帐户号码或密码. Contact us: 703.526.0200 x4 if you have provided confidential information. Message and data rates may apply.